Medical Emergency Service for Tourists
Umade Urgencias through its division of attention to the tourism of Bilbao collaborates with all the hotels giving a preferential treatment to the tourist, that for being outside his city needs a special attention. We are the Emergency Service at home of reference for the BIT (Bilbao Tourist Initiatives)
902 21 21 24
What is an Urgency
A medical emergency is a situation that, either because of a sudden onset of illness or a sudden aggravation of an already diagnosed disease, requires medical attention in a period of less than 6 hours..
Difference between urgency and emergency:
An emergency is a critical situation of evident danger to the life of the patient and that requires an IMMEDIATE ACTION.
How the emergency service for tourists Works
Using the emergency service at home is very simple.
(See coverage areas)
Call by phone
Use the telephone 902 20 21 24
Tell us the urgency to deal with, at that moment we will give you directions on how to act until we reach the address you indicate.
We will inform you of the price of the service.
Medical care at home
A doctor will move to the patient’s home or hotel establishing the diagnostic impression and the appropriate treatment or transfer to clinic if necessary.
The next day we will call you to check the evolution of your health status.
How to receive the Urgency service to the tourist
Home health care can be requested by any person who needs it, within our coverage areas, through different ways:
Tourists in transit, through the Emergency telephone number of Umade:
(you will be informed in the call of the price of the service)
Our doctors have a proven qualification and experience.
We believe in the human link between doctor and patient.
We are at your disposal 24 hours a day, 365 days a year.
Emergency coverage for the Umade tourist
Our care coverage is developed in 4 geographical areas named: Bilbao Area, Right Bank Area, Txorrierri Area and Llodio Area
Right Bank Area
- Las Arenas
Agreements with international insurance companies
Umade has agreements with the IMQ (Igualatorio Médico Quirurgico) of Bilbao and with the main international insurance companies.
- Advance Medical
- Europ Assistance
- Ibero Asistencia
- Net Services
- Medic Assist 24
- Leader Network Group
- Assist Card
- Innova Doctors
Taking care of you is our misión
OUR EMERGENCY SERVICE AT HOME 24/7 EVERY DAY OF THE YEAR